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Customer Care

We're here to help.

Questions about an order, a product or a return? Send us a message and our team will get back to you within 24–48 hours.

Email us
hey@luxskin.co
Response time
24–48 hours
We reply to every message in the order it arrives.

Help us help you faster

  • Include your order number.
  • Tell us which product it's about.
  • Describe what's going on in as much detail as you can.

One message is all it takes

Please wait for our reply before writing again. Each new email re-creates your support ticket and sends it to the back of the queue, which slows things down.

Get in touch

Send us a message

Fill out the form below and we'll be in touch within 24–48 hours.