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Customer Care
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Questions about an order, a product or a return? Send us a message and our team will get back to you within 24–48 hours.
Email us
hey@luxskin.co
Response time
24–48 hours
We reply to every message in the order it arrives.
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Where's my order?
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Track your order →Returns and warranty
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- Include your order number.
- Tell us which product it's about.
- Describe what's going on in as much detail as you can.
One message is all it takes
Please wait for our reply before writing again. Each new email re-creates your support ticket and sends it to the back of the queue, which slows things down.
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